CallPalPower dialer
A power dialer is outbound calling software that dials one number at a time per rep, automatically moving to the next contact when a call ends. The rep is already connected when the phone rings on the other end, so the person who answers hears a voice immediately rather than the silence that follows an automated system hunting for a free agent.
The defining constraint is one call per rep. That is what separates a power dialer from a predictive dialer, which places several calls at once on the assumption that most will not be answered.
What a power dialer removes is the dead time between calls: looking up the next number, typing it, waiting through the ring, and writing down what happened. On a list of a few hundred, that is most of the working day.
It suits teams below roughly twenty simultaneous callers, where the arithmetic that makes predictive dialing worthwhile does not hold. See how CallPal’s power dialer works.
Related terms
- Predictive dialerDials several numbers at once and connects whoever answers to a free rep.
- Preview dialerShows the rep the record before dialling, and they choose when to place the call.
- Progressive dialerDials the next number the moment a rep is free, with no preview and no over-dialling.
Start calling from your CRM today.
Sign up, connect your phone provider, and make your first call. Your own CRM, your own data.
- Every feature, up to 5 people
- No card, nothing to cancel
- Your CRM, your phone provider
Or write to us at [email protected].